A multifaceted concept, quality is hard to define and yet it currently dominates the higher education reform debate like almost no other issue. While not new, its importance has changed dramatically within a short period of time.
The quality management challenge means that quality assurance systems and processes at higher education institutions go beyond the area of teaching and must take into consideration their interaction with other areas to have an efficient and sustainable effect on the quality of teaching and learning. It is intensified and accelerated e. g. in Europe by the demand formulated during the Bologna Process, to discuss a new framework for higher education autonomy and competition.

Strategic management + Q assurance = QM system

Our service offerings for higher education development and quality management make a diversified approach possible for us pertaining to your needs and projects and we therefore can:

• Develop organisational structures;
• Define requirements, criteria, and methods for quality management;
• Develop an instrument pool;
• Create process descriptions;
• Develop and implement cooperative benchmarking;
• Develop a QM information system; Develop/select/use questioning systems;
• Prepare and organise system accreditation and accompany its implementation.