The Result
- Increased service quality of the outsourced processes thanks to consistent alignment within a systemic management and best-practice approach.
- A competent Learning Alliance partner in the sense of a "single point of access", requiring less expenditure for the continuous service updates needed for employee development.
Reduced "hidden costs" of corporate universities or management-development departments.
Optimisation of visible costs, such as:
- Rooms
- Instructors (internal/external)
- Infrastructure (hardware, software, LMS)
- Training purchase
Systematic reduction of invisible costs, such as
- Administration
- Utilisation rates
- Booking costs for participants
- Vendor management
- Redundant development
- Inefficient processes
- Satisfaction of participants
- Transfer